FAQ

  • Q: When will my products arrive?
    • Q: When will my products arrive?

    A: Orders placed within Canada are shipped via Canada Post and typically arrive within 3–7 business days. Delivery times may be longer during holidays.

  • Q: How can I pay for my order?
    • Q: How can I pay for my order?

    A: After entering your shipping and billing information, click Proceed to PayPal. You will be directed to PayPal, where you can choose to pay with your PayPal account. If you don’t have a PayPal account, click Pay with Debit or Credit Card at the bottom of the page to complete your purchase.

  • Q: I have an issue with my order. What should I do?
    • Q: I have an issue with my order. What should I do?

    A: Please reach out to us at admin@bedesdelight.com for assistance. We’ll be happy to help.

  • Q: Why don’t you ship to the USA anymore?
    • Q: Why don’t you ship to the USA anymore?

    A: We’ve had to pause shipping to the USA because of tariffs that make it difficult for us to serve our customers affordably. We’ll keep monitoring the situation and update you if anything changes.

  • Q: Do you allow refunds or returns?
    • Q: Do you allow refunds or returns?

    A: Unfortunately, we do not offer refunds or exchanges, and cancellations or returns are not accepted.

  • Q: I have a special request regarding my order. What should I do?
    • Q: I have a special request regarding my order. What should I do?

    A: After you click Proceed to Checkout, an Order Notes box will appear. You can enter your special requests there, and we will do our best to accommodate them.